Terms and Conditions

Seller

This online store is operated by Entreprises Pineuf inc., Québec, Canada. For assistance, contact info@pineuf.com.

Orders and pricing

Prices are in Canadian dollars and exclude applicable sales taxes unless otherwise indicated. The total, including applicable taxes, is shown at checkout. Orders are subject to acceptance and product availability.

Payment

Available payment methods are shown at checkout. Card payments are processed through the payment provider integrated with the store. Do not send card details by email.

Shipping

We currently deliver within Canada. Please review our Shipping & Delivery page for current shipping information. Certain items may be subject to carrier, destination, age, or transport restrictions.

Returns and refunds

Please review our Returns & Refunds policy. Nothing in these terms limits mandatory consumer rights under applicable law.

Product use and safety

Follow the product packaging, warnings and instructions. Fuel and lighter products must be handled, stored and used in accordance with applicable safety requirements.

Privacy

See our Privacy Policy for information about how personal information is handled. For privacy inquiries, contact info@pineuf.com.

Contact

For order or policy questions, contact info@pineuf.com.